Solar Panel Privacy Policy

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Last Updated: [25/12/25]

Welcome to Ecube Services ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, solarmall.co.in, or use our services, including our communication channels like WhatsApp.

We collect information that you provide directly to us, including:

• Contact Data: Name, email address, phone number, and mailing address.
• Transaction Data: Details about products or services you have purchased from us.
• Communication Data: Records of your communications with us via email, contact forms, or WhatsApp.
• Technical Data: IP address, browser type, and usage patterns collected via cookies.

We use your data to:

• Provide and manage your account.
• Process payments and deliver services.
• Send administrative information (e.g., order updates).
• Marketing and Promotions: With your explicit consent, we may send news, special offers, and general information about our services via email or WhatsApp.

By providing your phone number and opting in, you agree to receive communications from us via WhatsApp.

• Purpose: We use WhatsApp to provide customer support, order notifications, and marketing updates.
• Opt-Out: You may opt-out of WhatsApp communications at any time by replying with the word "STOP" or by contacting us at 9423012312.
• Data Privacy: We do not share your phone number with third parties for their own marketing purposes.

We do not sell your personal data to third parties. We only share data with trusted service providers to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries (e.g., [Stripe, Twilio, AWS]). All such third parties are prohibited from using your personal information except to provide these services to us.

We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• The right to access the data we hold about you.
• The right to request that we delete your personal data.
• The right to correct any inaccurate information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

If you have any questions about this Privacy Policy, please contact us:

• Email: ecubegroupnsk@gmail.com
• Address: Ecube Solar Panel Suppliers, Makhmalabad Road, Panchavati, Nashik 422003.
• Phone: 9423012312